Shipping policy
Shipping Policy
Thank you for choosing Feminine Opulence. Every order is thoughtfully prepared and carefully packaged to ensure your products arrive beautifully and safely.
Processing Time
Orders are typically processed within 3-5 business days (excluding weekends and holidays). Once your order has been prepared, you'll receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during product launches, holidays, or promotional events.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you'll receive an email containing your tracking number so you can follow your package every step of the way.
Lost or Delayed Packages
Once your package has been handed over to the shipping carrier, delivery times are the responsibility of the carrier. If your package appears to be delayed or lost, please contact the shipping carrier first. If you need additional assistance, we're happy to help.
Incorrect Shipping Information
Please ensure that your shipping address is correct before completing your order. Feminine Opulence is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Damaged Orders
We carefully inspect every order before it leaves our studio. If your order arrives damaged or you receive the wrong item, please contact us within 7 days at hello@feminineopulence.com
Please include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
We'll work with you to resolve the issue as quickly as possible.
Questions?
If you have any questions regarding your order or shipping, we're always happy to help
Email:
hello@feminineopulence.com
Thank you for allowing Feminine Opulence to be part of your self-care ritual. We look forward to helping you return to yourself.